At Tea World, we are committed to providing the best shopping experience for our customers. If you are not satisfied with the product, we are here to help you through our exchange and return policy.
Exchange:
You can request a replacement within 7 days from the date of receipt if the product is damaged or different from what you ordered.
The product must be in its original condition and unused, with the invoice or proof of purchase.
Return:
You can return the product within 14 days from the date of receipt if the product is unused or properly packaged.
The amount will be refunded after reviewing the product, and the amount will be refunded in the same way that it was paid.
Non-returnable products:
Some products such as food or beverage products that have been opened or used, may not be returnable.
Costs associated with replacement or return:
In the event that products are returned that are not defective from our side, the customer may bear the shipping cost associated with the return.